PRIVACY POLICY

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Introduction

Welcome to Spa Logic’s Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information.

Who We Are

Spa Logic is a UK-based company providing hot tub and spa maintenance, servicing, repair and relocation. For any data-protection enquiries, contact us at:

Email: [email protected]
Phone: 02392 002010

What Data We Collect

  • Contact Information: name, email address, phone number and postal address.
  • Technical Information: IP address, browser type, operating system and other technical details from your interaction with our website.
  • Usage Data: pages visited, time spent on our website and navigation behaviour.
  • Marketing Preferences: your preferences for receiving marketing communications from us.

How We Collect Your Data

  • Direct interactions: filling out forms on our website or contacting us via email or phone.
  • Automated technologies: cookies and similar tracking technologies collect technical and usage data.
  • Third parties: we may receive data from third-party analytics providers like Google Analytics.

How We Use Your Data

  • Provide and manage our services.
  • Improve your experience on our website.
  • Respond to enquiries or customer-support requests.
  • Send promotional materials, if you have consented.
  • Comply with legal obligations.

Sharing Your Data

We do not sell your personal data. However, we may share it with service providers (e.g. web hosting, analytics tools) and legal or regulatory authorities, if required.

Your Rights

Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, and to withdraw consent at any time. To exercise any of these rights, contact us at [email protected].

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or 02392 002010.

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