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A hot tub is a happy place, and having your peace of mind ripped away by an unexpected break can shatter your best-laid plans. Thankfully, Spa Logic is just one call or email away – our knowledgeable staff can give you advice over the phone or send a professional over as soon as possible.
Due a service? Hot tub not heating? Got a leak? Need an upgrade? We’re equipped for every kind of breakdown. Spa Logic has parts for a huge variety of hot tub brands, and on the off chance we don’t have what you need, we can order it in. With more than 15 years’ experience and a focus on one-trip repairs, we aim to get your tub up and running as quickly and expertly as possible.
Whether you want to order a part, need a diagnosis, would like a quote, or have any other questions – please contact us.
Repair call-outs are charged by time on site. For an accurate estimate for your area, use our online cost calculator or give us a call – we’re happy to talk it through.
With decades of experience between them, our engineers at Spa Logic are experts with a huge range of hot tubs and accessories. The team prides itself on a fast, personal approach – setting itself apart from larger companies with friendly, affordable, high-quality service.
This usually means a clogged filter or a tripped circulation-pump thermal cut-off. Try checking for clogged filters – the switch resets itself when water flows through. Otherwise, disconnect your spa and let it cool completely; the thermal cut-off resets once cool. Call us for a service if this happens often.
No – we’re not all qualified electricians, but we can get the parts required and recommend a good local technician. We’ll ask to see the Part-P certification of any electrical work done on your hot tub, as required by law for your safety.
You could get by with our annual service, but we recommend a monthly maintenance plan to avoid paying much more in repairs later. Those little ‘quirks’ in your jets or lights are often symptoms of something wrong inside – regular maintenance keeps your tub clean and tested.
No. We’ve invested heavily in stock. If we don’t have a part, we owe you the time on site – so if we’ve been on site 30 mins and return to fit a part within the time left, there’s no charge. Anything over the first hour is charged as time on site, to the nearest half hour.